Shipping Policy
The delivery of the ordered goods is carried out by the following methods:
- by third-party courier service
The delivery shall be made to the address of the User on the territory of the Republic of Bulgaria, unless otherwise stated on the website.
Delivery costs shall be borne by the User.
Before sending the ordered goods, the Trader has the right to contact the User on the telephone number specified by him/her, in order to clarify the details of the order and/or delivery.
The Trader is not responsible for non-fulfillment of an order in cases where the User has provided incorrect, incomplete and/or inaccurate personal data, including when it has provided incomplete, inaccurate or fictitious address or telephone number.
Delivery takes place within the timeframes described under each delivery option in the order interface module. In exceptional circumstances, the Trader reserves the right to extend the delivery period by promptly informing the User.
The Trader processes the orders within 1 business day from the date of the order. Delivery is usually made within the usual time limit in accordance with the chosen delivery method.
The ordered goods are delivered against a signature, as larger shipments when using a courier service are delivered to the entrance of the building.
The User is obliged to inspect the goods at the time of delivery and to notify immediately of any discrepancies, shortages and damages. If the User does not do so, it is assumed that the delivery is accepted without objection.
When making international deliveries, the rules for delivery and receipt of items of the respective national postal service, as well as of the respective national legislation of the country in which the recipient of the goods is located are applicable.
All import duties of the goods are at the expense of the User. The User cannot claim a refund if it has refused to pay import duties or receive the shipment.
The Trader reserves the right to change the available methods of delivery and payment and/or the conditions under them at any time by publishing the available methods of delivery and payment on the website without further notice.